Does Quality equal Manufacturing and Engineering Only?
Is your company suffering from Lost Opportunities in Cost Savings and Revenue Growth? Currently (and in the past), Companies focus their Quality efforts in Manufacturing and Engineering. Certainly this makes sense in that you must design and produce good products (and services) in order to generate revenue and profit. But what about the rest of the organization – Purchasing, Legal, Sales, Marketing, HR? Is Quality just for Manufacturing and Engineering, and in many cases, only a select few within these functions, or are there reasons to broaden the focus of Quality to include more of the organization? The direct answer is YES. By broadening the reach of quality to involve all functions within an organization, or an enterprise wide [...]