Excerpt: World-renowned management thinkers on the art of leadership Businessworld, 02/04/12 Read more ...

At a time when we have, more than ever, an abundance of impressive management tools to help us ratchet up performance, many businesses have made only marginal gains. Many times the systems are just too complex for employees to adhere to on a regular basis.

Author: Alokesh Bhattacharyya and Anand J Business Today, 01/12/12 Read more ...

Author: Matthew Budman Extract: Restoring Quality: Subir Chowdhury implores America to change its mindset. The Conference Board Review, 06/09, p34 Download PDF

Author: Marshall Goldsmith Extract: Author and consultant Subir Chowdhury shares insights about quality living—both in business and at home. BusinessWeek, 04/04/07 Download PDF

Author: Subir Chowdhury Extract: Business theories come and go, but a new concept called Six Sigma has planted roots deep enough in the pantheon of Fortune 500 companies to stand the test of time. General Electric, Allied Signal, Caterpillar, DuPont, Sears, American Express, Merrill Lynch, Dow Chemical, United Technologies, Raytheon and Ford Motor Company, and others, have devoted a half-dozen years, well over a billion dollars,and hundreds of thousands of employees to the effort. Actionline, 01/03, p16 Download PDF

Author: Jusko Jill Extract: Who Hasn't Heard of Six Sigma? Whether it is due to efforts to instill quality management philosophy in their own companies or simply because the initiative has been widely publicized and promoted within industry during the last last several years, most manufacturers have some level of knowledge about Six Sigma methodology. Industry Week, 12/02, p86 Download PDF

Features Xerox Vice President and Chief Engineer John Elter's Clean-Sheet Digital Copier Design that won the 1998 `Design News' Quality Award. Other major quality awards won by Xerox; Design features; Formal benchmarking process; Implementation of quality using `Robust Design.' Design News, 3/1/99, Vol. 54 Issue 5, p100, 6p Download PDF

Abstract: According to one expert, engineers save focus a great deal of time and money preventing fires instead of putting them out. Action Line, The Magazine of the Automotive, Industry Action Group, May 1998 Download PDF

Abstract: Discusses the approach of defect elimination that companies are using to design products that not only hold up well but satisfy consumers. Description of several products using this method; The Robust Design methods developed by Japanese quality pioneer Genichi Taguchi; How consumers are nearing zero tolerance of defects; The surge in quality and how it is acquiring a broader meaning; Enthusiasm for Taguchi at Ford. Fortune, 11/23/98, Vol. 138 Issue 10, p238B, 8p, 7c Download PDF