Author(s): Taguchi, G.; Clausing, D.
Abstract: Stresses the importance of superior product design as a means of improving quality. High hidden costs of defective products; How design engineers and manufacturing managers can design quality into a product, rather than controlling it from without; Case studies. INSET: Taguchi’s Quality Imperatives.; Orthogonal Arrays; Setting the rig.
Harvard Business Review, Jan/Feb90, Vol. 68 Issue 1, p65
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